{"id":2972,"date":"2023-03-21T09:34:02","date_gmt":"2023-03-21T13:34:02","guid":{"rendered":"https:\/\/ecoconversions.ca\/loffice-de-la-protection-du-consommateur-fait-une-mise-en-garde\/"},"modified":"2024-02-28T10:36:44","modified_gmt":"2024-02-28T15:36:44","slug":"the-consumer-protection-office-issues-a-warning","status":"publish","type":"post","link":"https:\/\/ecoconversions.ca\/en\/the-consumer-protection-office-issues-a-warning\/","title":{"rendered":"The Consumer Protection Office issues a warning"},"content":{"rendered":"<p>-Translated from french-<\/p>\n<p class=\"paragraph textModule textModule--type-paragraph \">He points out that it is prohibited by the Consumer Protection Act to use false pretexts to solicit a sale. We see a lot of this type of practice in the fields of energy and decontamination, underlines Charles Tanguay, spokesperson for the OPC.<\/p>\n<p class=\"paragraph textModule textModule--type-paragraph \">\u201cThere seems to be an increase in advertisements on Facebook, which are specifically aimed at homeowners to promise them energy savings, home insulation subsidies for example, energy efficiency inspections, and this is often presented under the cover of ecology, he explains in a telephone interview. It is not known whether it is a company, an association or the government. We play a lot on this ambiguity of not knowing who we are dealing with. \u00bb<\/p>\n<p class=\"paragraph textModule textModule--type-paragraph \">The OPC mentions the example of a merchant who comes to a residence offering to inspect or clean air ducts free of charge with the hidden aim of selling a new appliance, or that of an individual who offers to inspect the attic of a property and who suddenly discovers the presence of mold, which would require urgent decontamination work, even though the photos he presents are not those of the residence inspected.<\/p>\n<p class=\"paragraph textModule textModule--type-paragraph \">Another example concerns social media, where a company runs a contest to allow participants to win a heat pump or save $5,000 on work, thereby forcing the \u201cwinner\u201d to do business with them.<\/p>\n<div class=\"quote\">\n<div>\n<p class=\"quoteText\">It must be taken into account that many of these companies sell heat pumps for two, three or even four times the price they are worth. Then it\u2019s easy for them to say you\u2019re getting $5,000 off when the price has already been inflated.<\/p>\n<\/div>\n<p class=\"quoteSource\">Charles Tanguay, spokesperson for the OPC<\/p>\n<\/div>\n<p class=\"paragraph textModule textModule--type-paragraph \">Another strategy used by these dishonest companies is to suggest to potential customers that they will be able to sign up for large government subsidies that would allow them to significantly reduce their energy bills.<\/p>\n<h3 class=\"textModule textModule--type-subhead \">Information misused<\/h3>\n<p class=\"paragraph textModule textModule--type-paragraph \">In certain cases, explains Mr. Tanguay, the traveling salesman asks the owner of the residence to sign a form to see if he is eligible for financial assistance for carrying out work.<\/p>\n<p class=\"paragraph textModule textModule--type-paragraph \">The following meeting subsequently turns out to be a sales session where no tactic is ruled out to get the customer to quickly sign up for \u201ccontracts which are generally very expensive and not very advantageous\u201d.<\/p>\n<p class=\"paragraph textModule textModule--type-paragraph \">\u201cRemember that you are providing personal information that can be misused by these companies,\u201d the spokesperson emphasizes. There are also companies that don&#8217;t really exist, which rush to take a deposit and which will immediately disappear. \u00bb<\/p>\n<h3 class=\"textModule textModule--type-subhead \">Check before signing<\/h3>\n<p class=\"paragraph textModule textModule--type-paragraph \">The law allows consumers who regret signing a contract to reverse their decision within 10 days. However, it is preferable not to sign anything under pressure, at the risk of regretting it and having to take steps to get rid of the agreement, underlines Mr. Tanguay.<\/p>\n<p class=\"paragraph textModule textModule--type-paragraph \">He strongly recommends not signing any agreement within 24 hours and taking the time to weigh the merchant&#8217;s proposal before accepting it. All this gives the informed consumer time to carry out certain research to ensure the validity of the offer, in particular on the OPC website where a register indicates whether a merchant holds a permit to make itinerant sales, if he has been the subject of a lawsuit or if he has already been served with notice by consumers.<\/p>\n<p class=\"paragraph textModule textModule--type-paragraph \">The Transition Energie Qu\u00e9bec and Hydro-Qu\u00e9bec websites, among others, list subsidy programs and eligibility criteria.<\/p>\n<p class=\"paragraph textModule textModule--type-paragraph \">Mr. Tanguay also invites consumers to validate the legitimacy of the merchant on the Business Register or to consult the Register of license holders of the R\u00e9gie du logement du Qu\u00e9bec if the company wishes to carry out work.<\/p>\n<p class=\"paragraph textModule textModule--type-paragraph \">Finally, the spokesperson recommends that owners have several submissions made before deciding on a company.<\/p>\n<p class=\"infraNote textModule textModule--type-infraNote \">This dispatch was written with the financial assistance of the Meta Exchange and The Canadian Press for News.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>-Translated from french- He points out that it is prohibited by the Consumer Protection Act<\/p>\n","protected":false},"author":1,"featured_media":3014,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[691,435],"tags":[],"class_list":["post-2972","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-feed-en","category-feed-fr-en"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v25.5 (Yoast SEO v25.5) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>The Consumer Protection Office issues a warning - &Eacute;coconversions | Conversion du mazout en &eacute;lectricit&eacute; - Converting Heating Oil to Electricity<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/ecoconversions.ca\/en\/the-consumer-protection-office-issues-a-warning\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"The Consumer Protection Office issues a warning\" \/>\n<meta property=\"og:description\" content=\"-Translated from french- He points out that it is prohibited by the Consumer Protection Act\" \/>\n<meta property=\"og:url\" content=\"https:\/\/ecoconversions.ca\/en\/the-consumer-protection-office-issues-a-warning\/\" \/>\n<meta property=\"og:site_name\" content=\"&Eacute;coconversions | Conversion du mazout en &eacute;lectricit&eacute; - Converting Heating Oil to Electricity\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/ecoconversions\" \/>\n<meta property=\"article:published_time\" content=\"2023-03-21T13:34:02+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2024-02-28T15:36:44+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/ecoconversions.ca\/wp-content\/uploads\/2023\/03\/hand.jpeg\" \/>\n\t<meta property=\"og:image:width\" content=\"1080\" \/>\n\t<meta property=\"og:image:height\" content=\"1080\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"admin\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"admin\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"4 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/ecoconversions.ca\/en\/the-consumer-protection-office-issues-a-warning\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/ecoconversions.ca\/en\/the-consumer-protection-office-issues-a-warning\/\"},\"author\":{\"name\":\"admin\",\"@id\":\"https:\/\/ecoconversions.ca\/#\/schema\/person\/6a9667658ebd03dc72d16132dfb75b00\"},\"headline\":\"The Consumer Protection Office issues a warning\",\"datePublished\":\"2023-03-21T13:34:02+00:00\",\"dateModified\":\"2024-02-28T15:36:44+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/ecoconversions.ca\/en\/the-consumer-protection-office-issues-a-warning\/\"},\"wordCount\":643,\"publisher\":{\"@id\":\"https:\/\/ecoconversions.ca\/#organization\"},\"image\":{\"@id\":\"https:\/\/ecoconversions.ca\/en\/the-consumer-protection-office-issues-a-warning\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/ecoconversions.ca\/wp-content\/uploads\/2023\/03\/hand.jpeg\",\"articleSection\":[\"Feed-EN\",\"Feed-FR\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/ecoconversions.ca\/en\/the-consumer-protection-office-issues-a-warning\/\",\"url\":\"https:\/\/ecoconversions.ca\/en\/the-consumer-protection-office-issues-a-warning\/\",\"name\":\"The Consumer Protection Office issues a warning - &Eacute;coconversions | Conversion du mazout en &eacute;lectricit&eacute; - Converting Heating Oil to Electricity\",\"isPartOf\":{\"@id\":\"https:\/\/ecoconversions.ca\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/ecoconversions.ca\/en\/the-consumer-protection-office-issues-a-warning\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/ecoconversions.ca\/en\/the-consumer-protection-office-issues-a-warning\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/ecoconversions.ca\/wp-content\/uploads\/2023\/03\/hand.jpeg\",\"datePublished\":\"2023-03-21T13:34:02+00:00\",\"dateModified\":\"2024-02-28T15:36:44+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/ecoconversions.ca\/en\/the-consumer-protection-office-issues-a-warning\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/ecoconversions.ca\/en\/the-consumer-protection-office-issues-a-warning\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/ecoconversions.ca\/en\/the-consumer-protection-office-issues-a-warning\/#primaryimage\",\"url\":\"https:\/\/ecoconversions.ca\/wp-content\/uploads\/2023\/03\/hand.jpeg\",\"contentUrl\":\"https:\/\/ecoconversions.ca\/wp-content\/uploads\/2023\/03\/hand.jpeg\",\"width\":1080,\"height\":1080},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/ecoconversions.ca\/en\/the-consumer-protection-office-issues-a-warning\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/ecoconversions.ca\/en\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"The Consumer Protection Office issues a warning\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/ecoconversions.ca\/#website\",\"url\":\"https:\/\/ecoconversions.ca\/\",\"name\":\"&Eacute;coconversions | Conversion du mazout en &eacute;lectricit&eacute; - Converting Heating Oil to Electricity\",\"description\":\"Passez &agrave; une source d&rsquo;&eacute;nergie &eacute;cologique pour votre chauffage - From oil to electricity, the eco-friendly way\",\"publisher\":{\"@id\":\"https:\/\/ecoconversions.ca\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/ecoconversions.ca\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/ecoconversions.ca\/#organization\",\"name\":\"&Eacute;coconversions | Conversion du mazout en &eacute;lectricit&eacute; - Converting Heating Oil to Electricity\",\"url\":\"https:\/\/ecoconversions.ca\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/ecoconversions.ca\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/ecoconversions.ca\/wp-content\/uploads\/2019\/07\/posterscreen.jpg\",\"contentUrl\":\"https:\/\/ecoconversions.ca\/wp-content\/uploads\/2019\/07\/posterscreen.jpg\",\"width\":600,\"height\":400,\"caption\":\"&Eacute;coconversions | Conversion du mazout en &eacute;lectricit&eacute; - Converting Heating Oil to Electricity\"},\"image\":{\"@id\":\"https:\/\/ecoconversions.ca\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.facebook.com\/ecoconversions\"]},{\"@type\":\"Person\",\"@id\":\"https:\/\/ecoconversions.ca\/#\/schema\/person\/6a9667658ebd03dc72d16132dfb75b00\",\"name\":\"admin\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/ecoconversions.ca\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/ae12711ddd64a8c53061d0acfc07ca89eb1e6c8ebab995200c069e91690387e8?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/ae12711ddd64a8c53061d0acfc07ca89eb1e6c8ebab995200c069e91690387e8?s=96&d=mm&r=g\",\"caption\":\"admin\"},\"url\":\"https:\/\/ecoconversions.ca\/en\/author\/admin\/\"}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"The Consumer Protection Office issues a warning - &Eacute;coconversions | Conversion du mazout en &eacute;lectricit&eacute; - Converting Heating Oil to Electricity","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/ecoconversions.ca\/en\/the-consumer-protection-office-issues-a-warning\/","og_locale":"en_US","og_type":"article","og_title":"The Consumer Protection Office issues a warning","og_description":"-Translated from french- He points out that it is prohibited by the Consumer Protection Act","og_url":"https:\/\/ecoconversions.ca\/en\/the-consumer-protection-office-issues-a-warning\/","og_site_name":"&Eacute;coconversions | Conversion du mazout en &eacute;lectricit&eacute; - Converting Heating Oil to Electricity","article_publisher":"https:\/\/www.facebook.com\/ecoconversions","article_published_time":"2023-03-21T13:34:02+00:00","article_modified_time":"2024-02-28T15:36:44+00:00","og_image":[{"width":1080,"height":1080,"url":"https:\/\/ecoconversions.ca\/wp-content\/uploads\/2023\/03\/hand.jpeg","type":"image\/jpeg"}],"author":"admin","twitter_card":"summary_large_image","twitter_misc":{"Written by":"admin","Est. reading time":"4 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/ecoconversions.ca\/en\/the-consumer-protection-office-issues-a-warning\/#article","isPartOf":{"@id":"https:\/\/ecoconversions.ca\/en\/the-consumer-protection-office-issues-a-warning\/"},"author":{"name":"admin","@id":"https:\/\/ecoconversions.ca\/#\/schema\/person\/6a9667658ebd03dc72d16132dfb75b00"},"headline":"The Consumer Protection Office issues a warning","datePublished":"2023-03-21T13:34:02+00:00","dateModified":"2024-02-28T15:36:44+00:00","mainEntityOfPage":{"@id":"https:\/\/ecoconversions.ca\/en\/the-consumer-protection-office-issues-a-warning\/"},"wordCount":643,"publisher":{"@id":"https:\/\/ecoconversions.ca\/#organization"},"image":{"@id":"https:\/\/ecoconversions.ca\/en\/the-consumer-protection-office-issues-a-warning\/#primaryimage"},"thumbnailUrl":"https:\/\/ecoconversions.ca\/wp-content\/uploads\/2023\/03\/hand.jpeg","articleSection":["Feed-EN","Feed-FR"],"inLanguage":"en-US"},{"@type":"WebPage","@id":"https:\/\/ecoconversions.ca\/en\/the-consumer-protection-office-issues-a-warning\/","url":"https:\/\/ecoconversions.ca\/en\/the-consumer-protection-office-issues-a-warning\/","name":"The Consumer Protection Office issues a warning - &Eacute;coconversions | Conversion du mazout en &eacute;lectricit&eacute; - Converting Heating Oil to Electricity","isPartOf":{"@id":"https:\/\/ecoconversions.ca\/#website"},"primaryImageOfPage":{"@id":"https:\/\/ecoconversions.ca\/en\/the-consumer-protection-office-issues-a-warning\/#primaryimage"},"image":{"@id":"https:\/\/ecoconversions.ca\/en\/the-consumer-protection-office-issues-a-warning\/#primaryimage"},"thumbnailUrl":"https:\/\/ecoconversions.ca\/wp-content\/uploads\/2023\/03\/hand.jpeg","datePublished":"2023-03-21T13:34:02+00:00","dateModified":"2024-02-28T15:36:44+00:00","breadcrumb":{"@id":"https:\/\/ecoconversions.ca\/en\/the-consumer-protection-office-issues-a-warning\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/ecoconversions.ca\/en\/the-consumer-protection-office-issues-a-warning\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/ecoconversions.ca\/en\/the-consumer-protection-office-issues-a-warning\/#primaryimage","url":"https:\/\/ecoconversions.ca\/wp-content\/uploads\/2023\/03\/hand.jpeg","contentUrl":"https:\/\/ecoconversions.ca\/wp-content\/uploads\/2023\/03\/hand.jpeg","width":1080,"height":1080},{"@type":"BreadcrumbList","@id":"https:\/\/ecoconversions.ca\/en\/the-consumer-protection-office-issues-a-warning\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/ecoconversions.ca\/en\/"},{"@type":"ListItem","position":2,"name":"The Consumer Protection Office issues a warning"}]},{"@type":"WebSite","@id":"https:\/\/ecoconversions.ca\/#website","url":"https:\/\/ecoconversions.ca\/","name":"&Eacute;coconversions | Conversion du mazout en &eacute;lectricit&eacute; - Converting Heating Oil to Electricity","description":"Passez &agrave; une source d&rsquo;&eacute;nergie &eacute;cologique pour votre chauffage - From oil to electricity, the eco-friendly way","publisher":{"@id":"https:\/\/ecoconversions.ca\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/ecoconversions.ca\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/ecoconversions.ca\/#organization","name":"&Eacute;coconversions | Conversion du mazout en &eacute;lectricit&eacute; - Converting Heating Oil to Electricity","url":"https:\/\/ecoconversions.ca\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/ecoconversions.ca\/#\/schema\/logo\/image\/","url":"https:\/\/ecoconversions.ca\/wp-content\/uploads\/2019\/07\/posterscreen.jpg","contentUrl":"https:\/\/ecoconversions.ca\/wp-content\/uploads\/2019\/07\/posterscreen.jpg","width":600,"height":400,"caption":"&Eacute;coconversions | Conversion du mazout en &eacute;lectricit&eacute; - Converting Heating Oil to Electricity"},"image":{"@id":"https:\/\/ecoconversions.ca\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/ecoconversions"]},{"@type":"Person","@id":"https:\/\/ecoconversions.ca\/#\/schema\/person\/6a9667658ebd03dc72d16132dfb75b00","name":"admin","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/ecoconversions.ca\/#\/schema\/person\/image\/","url":"https:\/\/secure.gravatar.com\/avatar\/ae12711ddd64a8c53061d0acfc07ca89eb1e6c8ebab995200c069e91690387e8?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/ae12711ddd64a8c53061d0acfc07ca89eb1e6c8ebab995200c069e91690387e8?s=96&d=mm&r=g","caption":"admin"},"url":"https:\/\/ecoconversions.ca\/en\/author\/admin\/"}]}},"_links":{"self":[{"href":"https:\/\/ecoconversions.ca\/en\/wp-json\/wp\/v2\/posts\/2972","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ecoconversions.ca\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/ecoconversions.ca\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/ecoconversions.ca\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/ecoconversions.ca\/en\/wp-json\/wp\/v2\/comments?post=2972"}],"version-history":[{"count":4,"href":"https:\/\/ecoconversions.ca\/en\/wp-json\/wp\/v2\/posts\/2972\/revisions"}],"predecessor-version":[{"id":2976,"href":"https:\/\/ecoconversions.ca\/en\/wp-json\/wp\/v2\/posts\/2972\/revisions\/2976"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/ecoconversions.ca\/en\/wp-json\/wp\/v2\/media\/3014"}],"wp:attachment":[{"href":"https:\/\/ecoconversions.ca\/en\/wp-json\/wp\/v2\/media?parent=2972"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/ecoconversions.ca\/en\/wp-json\/wp\/v2\/categories?post=2972"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/ecoconversions.ca\/en\/wp-json\/wp\/v2\/tags?post=2972"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}